Perplexity AI vs ChatGPT – A Detailed Comparison of AI Chatbots (2024 Update)

Are you curious about the future of AI chatbots and how they're revolutionizing digital communication?

With the AI chatbot market projected to reach USD 20.81 billion by 2029, it's clear that these intelligent assistants are more than just a passing trend. Among the most notable contenders in this space are Perplexity AI and ChatGPT, each with its own unique strengths.

Perplexity AI, often likened to a search bot, provides concise, fact-based answers, drawing from a wide array of internet sources. On the other hand, ChatGPT excels in generating detailed, natural responses. Both have their unique strengths, making the choice between them dependent on specific user needs.

This article compares the capabilities of these AI-powered search tools to help you determine which better suits your needs. We'll analyze the unique features of Perplexity AI, including its real-time sourcing and citation abilities. We'll also overview ChatGPT's advanced natural language processing. By evaluating accuracy, personalization, and use cases, you’ll gain insight into these chatbots’ strengths and weaknesses.

Understanding Perplexity AI

Perplexity AI

Perplexity AI is a powerful AI tool designed to optimize SEO strategies, analyze keyword trends, suggest long-tail keywords, and help boost online businesses. Founded in 2022 by Andy Konwinski, Aravind Srinivas, Denis Yarats, and Johnny Ho, this innovative platform was born out of a vision to democratize knowledge access. Perplexity AI is a versatile tool that can assist various professions like researchers, writers, artists, musicians, and programmers in multiple tasks such as answering questions, generating text, writing creative content, and summarizing text.

It is an excellent tool for learning about topics, providing information, and helping with research. Perplexity AI is not just another fancy tool. It's a transformative force that can take your online business to new heights. It can generate engaging content and enhance customer engagement. Perplexity AI deploys large language models trained on comprehensive text and code datasets. As a result, it can produce accurate and insightful answers to a wide range of queries.

It is a powerful tool that can help with research, writing, investment analysis, and more. It can give you information, suggestions, and solutions to help you summarize. Perplexity AI aims to give users clear and detailed answers. The software searches the internet to find answers to users' questions. It is an AI chat-based conversational search engine that can help you find detailed information on every topic you want to open. Also, the process of providing related information is too fast.

Understanding ChatGPT


ChatGPT, developed by OpenAI, is an advanced conversational artificial intelligence model that uses natural language processing to answer questions in a humanlike dialogue. Since its inception, ChatGPT has undergone several updates and improvements, making it a robust solution for a wide range of applications. The platform's fine-tuning capabilities have allowed users to adapt the model to specific tasks or datasets, significantly expanding its usefulness and versatility.

ChatGPT is a versatile tool that can be used for more than human conversations. People have used ChatGPT to code computer programs and check for bugs in code, compose music, draft emails, summarize articles, podcasts or presentations, script social media posts, create titles for articles, solve math problems, and discover keywords for search engine optimization. ChatGPT has evolved through various versions such as GPT-2, GPT-3, GPT-4, and so on. The model you’re currently interacting with is based on the GPT-4 architecture.

The platform's ability to generate natural-sounding text has made it an ideal choice for applications such as chatbots, content generation, and language translation. With its improved language understanding and fine-tuning capabilities, ChatGPT has the potential to be used in a variety of industries, from customer service and education to content creation and beyond.

Perplexity AI vs ChatGPT: Key Differences

Here is a comparison of key differences between Perplexity AI and ChatGPT:


Language Models

Perplexity AI

Perplexity AI language models

Perplexity AI uses a mix of language models, including OpenAI's GPT-3.5 and GPT-4, Anthropic's Claude 2.1, Google's Gemini Pro, and a custom experimental model. These models enable Perplexity AI to understand complex queries and generate accurate, context-rich answers. The use of multiple models allows Perplexity AI to offer nuanced responses and cater to a wide range of user needs.


ChatGPT language models

ChatGPT primarily relies on OpenAI's GPT-3.5 and GPT-4 models. These models enable ChatGPT to generate human-like text across a wide range of topics. However, unlike Perplexity AI, ChatGPT's models do not have access to real-time information, limiting its ability to provide up-to-the-minute information.


Type of Responses

Perplexity AI

Perplexity AI delivers precise and contextual answers, ensuring users receive reliable information. It stands out by providing comprehensive and transparent responses, including the sources of the information. This feature fosters trust and credibility among users. Perplexity AI's method involves summarizing information from various internet sources and presenting verbatim excerpts along with citations, allowing for easy fact-checking and verification.


ChatGPT generates detailed, conversational responses based on its training data. It is designed to follow instructions in a prompt and provide responses that mimic human conversation. However, ChatGPT may produce verbose answers and overuse certain phrases due to biases in its training data. Unlike Perplexity AI, ChatGPT does not provide citations for its responses, which can limit users' ability to verify the accuracy of the information provided.


Real-time Data and Information

Perplexity AI

Perplexity AI provides real-time data from the internet, offering up-to-date responses to user queries. This feature makes it ideal for inquiries that require current information, such as news updates or stock prices. By leveraging online large language models, Perplexity AI can access the latest data, overcoming the limitations of outdated datasets.


ChatGPT, with its recent updates, can now access real-time data from the web, enhancing its ability to provide current information. This feature, initially available to Plus and Enterprise users, allows ChatGPT to provide updates on current events, making it a more versatile tool for accessing real-time information.



Perplexity AI

Perplexity AI Citations

Perplexity AI stands out for its ability to provide citations for every sentence it generates. These citations come from various web platforms, providing users with the ability to verify the accuracy of the information. This feature is particularly useful for researchers and writers, as it allows them to easily find and cite relevant articles, potentially saving time and improving the quality of their work. However, despite Perplexity AI's ability to cite sources, users are still advised to conduct their own fact-checks, as the tool can occasionally use outdated sources or provide generalized answers.


ChatGPT, on the other hand, does not inherently provide citations for its responses. This limitation can make it challenging for users to verify the accuracy of the information provided. While it's possible to prompt ChatGPT to provide sources, it's important to note that these sources may not always be accurate or real. In some cases, ChatGPT may even fabricate sources that don't exist. Therefore, users should exercise caution and independently verify any information provided by ChatGPT.



Perplexity AI

Perplexity AI is recognized for its rapid response times, a feature that enhances user experience by providing quick access to information. This speed is attributed to its use of advanced models like GPT-3.5 and GPT-4, which are optimized for fast execution without compromising the quality of responses. The platform's ability to quickly process and deliver information makes it a valuable tool for users who require immediate answers.


ChatGPT's response time can vary depending on the version being used. While ChatGPT-4 is reported to be significantly faster than its predecessor, ChatGPT-3.5, users have experienced slower response times when switching to ChatGPT-4 in some cases. OpenAI has made efforts to improve response times, but users may still encounter delays during peak usage times or with complex queries. Despite these challenges, ChatGPT remains a powerful tool for generating human-like text responses.



Perplexity AI

Perplexity AI Copilot feature

Perplexity AI integrates advanced AI technology, including OpenAI's GPT-3.5, to provide users with precise and concise information across various platforms. Its Copilot feature allows for efficient information gathering from the web, offering real-time data and answers with citations. This makes Perplexity AI a powerful tool for those in need of quick, accurate, and verifiable information.


ChatGPT offers integration capabilities through APIs, allowing developers to incorporate its conversational AI into apps and products. It can be connected with a range of systems, enhancing productivity and customer engagement across industries. With the ability to remember past prompts, ChatGPT can deliver personalized experiences, making it a versatile addition to any digital ecosystem.


Multimedia Capabilities

Perplexity AI

Perplexity AI Multimedia Capabilities

Perplexity AI primarily focuses on delivering text-based answers with citations from a wide range of internet sources. While it excels in providing accurate and comprehensive information, its multimedia capabilities are currently more limited compared to ChatGPT. The platform is designed to enhance research and learning by summarizing and interpreting text data rather than integrating multimedia content directly into its responses.


ChatGPT- Multimedia Capabilities

ChatGPT now offers multimedia capabilities by integrating OpenAI's image generation model DALL·E 3. Users can prompt ChatGPT to not only provide text responses but also generate corresponding images to reinforce explanations or concepts. This allows for more visually engaging and intuitive conversations spanning education, creative pursuits, presentations, and more.


Content Generation

Perplexity AI

Perplexity AI is designed to provide accurate and up-to-date information by summarizing and citing relevant data from a wide range of sources, including academic databases, news outlets, YouTube, Reddit, and more. While it excels at providing search engine functionality and sourcing capabilities, it may not be as versatile as ChatGPT when it comes to generating content such as recipes, resume help, and education assistance.


ChatGPT is known for its ability to generate in-depth content, making it an ideal choice for content creators, writers, and general users. It quickly created a high-quality paper with almost perfect scores in a comparison with Perplexity AI, although the efficiency of it could be higher. With its conversational style and versatility, ChatGPT is better suited for creative writing and general use. It can also generate code, scripts, musical pieces, emails, and more.

Use Cases: Perplexity AI vs ChatGPT

AI Chatbots Use Cases

When it comes to practical applications, Perplexity AI and ChatGPT both serve distinct purposes based on their unique capabilities:

Perplexity AI

Perplexity AI is a versatile platform that caters to a wide array of use cases, particularly excelling in academic research and professional development. It is highly valued for its ability to provide accurate and up-to-date answers, making it a reliable tool for students, educators, and professionals who require quick access to information for complex topics, mathematical problem-solving, or essay writing. Additionally, Perplexity AI's real-time data fetching capability is beneficial for content creators who need current information, as well as for everyday queries like weather forecasts and travel planning.


ChatGPT is a multifaceted AI language model with use cases spanning various industries. It is commonly used for content creation, customer service automation, education, and training. ChatGPT can generate human-like content for articles, blogs, and social media posts, and automate customer support by providing real-time responses to queries. In education, it can assist with grading assignments, answering student questions, and creating lesson plans. Additionally, ChatGPT can be used for marketing and advertising by generating personalized messages and automating ad targeting and placement. Its ability to engage in natural language conversations makes it a valuable tool for businesses looking to enhance their strategies

Pros & Cons

Perplexity AI Pros:
Provides accurate and reliable information
Real-time information sourcing from a variety of platforms
Ability to provide citations for information verification
Faster response times compared to some competitors
Perplexity AI Cons:
Free version is limited compared to competitors
Lacks natural language flow in responses

ChatGPT Pros:
Generates detailed, conversational responses
Can explain complex ideas in a simple way
Helps write and debug computer code
Improves user experience and engagement
ChatGPT Cons:
Responses may lack accuracy or reliability
Still requires oversight and human judgment

Pricing Plans for Perplexity AI and ChatGPT

Perplexity AI

Perplexity AI Pricing

Perplexity AI offers a free version that provides users with access to its AI-powered search capabilities. For those seeking more advanced features, Perplexity AI has a subscription plan known as Perplexity Pro. The cost for this premium service is $20 per month or $200 annually with a free 7-day trial available. The subscription includes access to additional features such as interactive Copilot and real-time web searching capabilities, which can be particularly beneficial for research and content creation.


ChatGPT Pricing

OpenAI offers ChatGPT in several pricing tiers to accommodate different user needs. The Free Tier is ideal for newcomers, providing unlimited messages and access to the GPT-3.5 model. For those seeking enhanced productivity, the Plus Tier at $20 per month offers GPT-4 access and additional tools like DALL·E and browsing capabilities.

Teams can opt for the Team Tier at $25 per user per month (billed annually), which includes higher message caps and workspace management features. The Enterprise Tier caters to companies needing scalable, secure solutions with additional support.

User Experiences and Community Feedback

User experiences and community feedback plays a key role in the evolution of these AI platforms. Let's have a look below:

Perplexity AI

Perplexity AI has received positive feedback for its user-friendly interface and ability to provide in-depth answers to complex questions. Users praise the seamless integration of advanced natural language processing algorithms that enable perceptive query interpretation. However, some users have pointed out occasional inconsistencies and a need for more conversational responses.


ChatGPT garners appreciation for its human-like and pragmatic conversations. Studies indicate over 70% of users prefer ChatGPT for its efficiency and personalization capabilities. It has proven valuable across industries, with UX designers utilizing ChatGPT for user research, rapid prototyping, and usability testing scripts. But users also highlight risks like misinformation and eye-strain from dynamic text.

How are AI Chatbots being Integrated into Different Industries?

AI chatbots in various industries

AI chatbots are revolutionizing various industries by enhancing customer experiences, streamlining operations, and providing cost-effective solutions. Here's how they're being integrated across different sectors:

Customer Service: AI chatbots are transforming customer service by offering 24/7 support, handling multiple queries simultaneously, and providing personalized interactions. This not only improves customer satisfaction but also reduces the workload on human agents.
Healthcare: In healthcare, chatbots assist in patient triage, appointment scheduling, and providing general health advice. This improves access to healthcare information and streamlines administrative tasks.
E-commerce: E-commerce businesses leverage chatbots for product recommendations, order tracking, and handling returns. This enhances the shopping experience and boosts sales by providing instant assistance to shoppers.
Banking and Finance: Chatbots in banking offer financial advice, facilitate transactions, and provide account information. They help banks deliver faster, more efficient customer service.
Education: In education, chatbots serve as learning assistants, offering tutoring, answering questions, and providing educational resources. This personalized learning approach supports students' needs outside the traditional classroom setting.
Hospitality: The hospitality industry uses chatbots for booking reservations, providing local information, and customer service. This improves guest experiences and operational efficiency.

Top FAQs on Perplexity AI vs ChatGPT

Which AI is better for factual accuracy?

Perplexity AI is better for factual accuracy, as it draws responses from live webpages, including academic databases and news outlets.

Which AI is better for complex questions?

ChatGPT is better for complex questions, as it generates responses based on a vast dataset of text and code.

Does Perplexity AI provide real-time information?

Yes, Perplexity AI provides real-time data by sourcing information from a variety of platforms, including academic journals and social media.

Which AI is better for open-ended questions?

ChatGPT is better for open-ended questions, as it generates responses based on a vast dataset of text and code.

Is Perplexity AI better than ChatGPT for academic research?

Yes, Perplexity AI is often preferred for academic research due to its ability to provide accurate information and source citations.

What is an answer engine, and how does Perplexity function as one?

An answer engine, like Perplexity AI, uses AI to directly provide concise, accurate answers and relevant information from the web, rather than just links to external sites.

Is ChatGPT the best AI for conversation?

ChatGPT is highly regarded for its conversational abilities, but “best” is subjective and depends on the specific use case.


In conclusion, the comparison between Perplexity AI and ChatGPT underscores the transformative potential of AI chatbots in reshaping information retrieval and interaction. Perplexity AI, with its real-time data sourcing and citation-backed responses, offers a reliable tool for research and academic pursuits. On the other hand, ChatGPT, with its human-like conversational abilities, excels in creative and exploratory discussions.

The choice between these innovative platforms hinges on user-specific needs and preferences. As AI technology continues to evolve, the integration of Perplexity AI's factual accuracy with ChatGPT's conversational prowess could herald the next generation of AI assistants.

For now, understanding their unique strengths and limitations is crucial in leveraging these tools to enhance productivity and accessibility in the digital age.

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