Tiledesk
6.5

Tiledesk

  • Boost engagement with Tiledesk
  • Unleash AI power with Tiledesk.
  • Turn visitors into customers.
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Automate interactions on facebook!

Tiledesk is a groundbreaking customer engagement platform that seamlessly integrates conversational automation into businesses. It offers a no-code chatbot design studio, allowing for the creation of tailored chatbots and conversational apps. Tiledesk is open-source, prioritizing privacy and promoting innovation.

Tiledesk

No-Code Chatbot Design Studio

Tiledesk offers a no-code chatbot design studio that allows users to create tailored chatbots without writing a single line of code. This feature is designed to automate repetitive tasks, engage with website visitors, and guide them through the purchasing cycle.

Multi-Channel Support

Tiledesk provides multi-channel support, allowing businesses to engage with their customers where they already are, such as WhatsApp, Facebook, and more. This feature is designed to improve customer experience and qualify leads better.

Enterprise Support Package

Tiledesk offers a professional support package for enterprise users. This package includes a dedicated Tiledesk Service Engineer who acts as a single point of contact for all technical issues and requests, optimizes the Tiledesk solution to meet demanding user requirements, and helps content managers plan for future growth.

Open Source Technology

Tiledesk is built on open source technology, which promotes standardization, speeds up innovation, and makes it easier for developers worldwide to exchange technical knowledge. This feature also allows companies to keep their own data, prioritizing privacy.

Self-Hosted Packages

Tiledesk provides self-hosted packages that offer full control over your website and software, private data access, and the freedom to use all your server’s resources. This feature is intended for developers and technical enthusiasts who want to experience the latest Tiledesk features in non-critical environments.

Use Cases of Tiledesk

  • Customer Engagement: “Boost customer engagement with Tiledesk's AI-powered chatbots and multi-channel support.
  • Lead Qualification: Improve lead qualification with Tiledesk's no-code chatbot design studio and multi-channel support.
  • Technical Support: Enhance technical support with Tiledesk's enterprise support package and self-hosted packages.

Tiledesk Pricing Plans

  • Free Forever: This is a free plan that offers limited features.
  • Basic: This plan comes for €25 per month.
  • Premium: This plan comes for €89 per month
  • Custom: This is a custom plan.

Tiledesk Alternatives

  • Zendesk: A comprehensive customer service solution that provides multi-channel support, allowing businesses to engage with their customers across various platforms.
  • Intercom: A customer messaging platform that enables businesses to communicate with customers on their website, inside their web and mobile apps, and by email.
  • Zoho Desk: A context-aware help desk software that helps businesses provide better customer service and improve customer satisfaction.

Few Final Words on Tiledesk

In a world where customer interaction is key to business success, Tiledesk provides a comprehensive solution that allows businesses to manage all their customer interactions in one place. Its features such as live chat, AI-powered customer service, a robust ticketing system, and omnichannel support, among others, make it a must-have tool for businesses looking to enhance their customer interaction. With Tiledesk, businesses can provide prompt, efficient, and personalized customer service, enhancing customer satisfaction and ultimately driving business growth.

6.5Expert Score
Tiledesk Review: Transforming Customer Interaction
Tiledesk is an innovative and user-friendly platform that revolutionizes the way businesses interact with their customers. Its comprehensive set of features, easy-to-use interface, and commitment to privacy make it an excellent choice for businesses looking to enhance their customer interaction and support.
Ease of Use
8
Functionality
4
Value for Money
9
Performance Metrics
5
Pros
  • Easy to Use
  • No-Code Chatbot Design Studio
  • Open Source Technology
Cons
  • Limited Integrations

Tiledesk Details

AI Technology
Integrations
Languages
Platform
Founder/CEO
Established

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Tiledesk
6.5/10
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